I’m Dustin
I craft impactful experience solutions that span user journeys and data visualizations. Leveraging my expertise in user research, interaction design, and complex systems, I collaborate with cross-functional teams to tackle complex challenges driven by insights from both qualitative and quantitative data.
I’m currently solving problems at Clover Networks; where I’m focused on designing a multi-location employees, roles, and permissions experience which aims to retain and drive growth of small, mid-tier, and enterprise merchants.
If you ever want to chat about design, photography, cycling, or anything else that's on your mind, let's have a conversation.
As a designer, these are my core beliefs
Take time to fall in love with the problem you are trying to solve
We often jump straight to solutions and overlook the nuances of the problems we are tasked with solving. By doing this, we inadvertently dismiss user needs and place ourselves in precarious situations late in the product creation cycle.
Visual design principles should never supersede interaction design principles in UI design
Artistic endeavors like symmetry have their place in UI design, but ‘dolling up’ an interface should never take priority over usability.
Responsive web design is no longer a luxury
It is a necessity – and as such, experiences across multiple devices should be thought through comprehensively, not just as scaled versions of the same UI.
Designers should have at least a basic understanding of front-end development
All UI designers should at least have a basic understanding of how code works. As someone who has spent a lot of time designing for web, I’ve made a point to teach myself HTML / CSS so that I know what’s possible.
Avoid referring to users as “customers”
These are the people who actually use your product(s). When we begin to think in terms of dollar signs, the user experience is diminished.
Design, product, and engineering teams should be in sync from the start
All too often designers receive requirements from product owners who haven’t adequately consulted with engineering about constraints, or who don’t have a good understanding of the target user’s wants and needs. It’s crucial that these core units communicate clearly from the beginning.
DESIGN EXPERTISE
Much of my life has been spent tinkering. I believe that doing something is the most efficient way to learn. Like anyone doing anything worthwhile, you mustn’t be afraid to explore and fail.
Design Leadership
User experience design manager with a consistent record of building great products through cross-functional team collaboration, innovation, and iteration.
A Champion For The User
A motivated, empathetic, and creative thinker with a user-centered focus on experience design
A few tools that I use to solve problems
Figma, Adobe CC, Lucid Spark, Paper & Pencil
Technical Knowledge
Proficient in HTML & CSS with an emphasis on responsive / adaptive web design, alongside a sound understanding of information systems management
My Wheelhouse
User-centered design and design thinking, UI design, wireframing, rapid prototyping, heuristic analysis, ecommerce, conversion rate optimization, data visualization, responsive / adaptive web design, HTML, CSS
Working Knowledge Of
SQL, Javascript, PHP, Linux, Apache
For additional experience and skills, download my resume.